Hyde Bark Dog Walking Services and Policies

 

 

DOG WALKING 

Dog walking services include individual attention and a private outdoor walk. We are happy to give your dog a treat, water and/or food as desired. You will receive real-time notifications when your walker arrives and departs along with photos, GPS map, and a report from your walker. Our dog walking hours are from 6:00 AM to 8:00 PM seven days a week, 365 days a year. 

Dog Walking Rates: ​

15 Minute Visit: $16

20 Minute Visit: $18

30 Minute Visit: $21 

45 Minute Visit: $31 

60 Minute Visit: $41

 

ADD ONS:

+$5 for each additional dog

+$5 for walks on Saturday and Sunday

+$5 for “after hours” walks scheduled before 7:00AM or after 4:30PM

+50% of service cost on Thanksgiving, Christmas Eve, and Christmas Day 

Note: There are NO evening or weekend fees when you schedule three or more walks on the same day! 

 

SCHEDULING AND CANCELING:

  • All walk requests and cancellations can be made via your Time to Pet account

  • Walk requests must be received by 5 PM Sunday evening for the upcoming week and weekend. Walk requests placed after 5 PM on Sunday are an additional $5 per walk and are subject to walker availability

  • Same day walk requests and walks requested after 5 PM the night before cost $15 more per visit and are subject to walker availability 

  • There is no fee for cancellations as long as they are received prior to your scheduled appointment time

  • If we arrive to walk your dog and you no longer need the walk or we cannot access your dog you will still be billed for the full cost of the walk 

CAT SITTING

Cat Sitting includes pets and play, water and food refreshment as desired, and litter box cleaning. You will receive real-time notifications when your sitter arrives and departs along with photos and a report from your sitter. Our cat sitting hours are from 6:00 AM to 8:00 PM seven days a week, 365 days a year. 

Cat Sitting Rates: ​

15 Minute Visit: $14

20 Minute Visit: $16

30 Minute Visit: $19

45 Minute Visit: $29

60 Minute Visit: $39

 

ADD ONS:

+$3 for each additional cat

+50% of service cost on Thanksgiving, Christmas Eve, and Christmas Day 

 

SCHEDULING AND CANCELING:

  • All visit requests and cancellations can be made via your Time to Pet account

  • Visit requests must be received by 5 PM Sunday evening for the upcoming week and weekend. Visit requests placed after 5 PM on Sunday are an additional $5 per visit and are subject to sitter availability

  • Same day visit requests and visits requested after 5 PM the night before cost $15 more per visit and are subject to sitter availability 

  • There is no fee for cancellations as long as they are received prior to your scheduled appointment time

  • If we arrive to take care of your cat and you no longer need the visit you will still be billed for the service

  • Our cat visit times are: Anytime of Day 9AM-5PM; Morning 6AM-10AM; Midday 10AM-2PM; Early Afternoon 12PM-4PM; Late Afternoon 2PM-6PM; Early Evening 4PM-8PM; and Late Night 6PM-10PM (+$5)

 

DOGGY DAYCARE

Our doggy daycare, Hyde Bark Play Park, is located at 5508 S. Lake Park Ave. and our hours are Monday through Friday from 7 AM until 7 PM. We are closed on federal holidays

Full Day has a drop off time of between 7 AM and 9 AM and a pickup time of between 4 PM and 7 PM

AM Half Day has a drop off time of between 7 AM and 9 AM and a pickup time of between 10 AM and 1 PM

PM Half Day has a drop off time of between 11 AM and 1 PM and a pickup time of between 4 PM and 7 PM

 

Doggy Daycare Rates:​

$50 for FULL DAY 

Drop off between 7am and 9am and pickup between 4pm and 7pm

$40 HALF DAY

Drop off between 7am and 9am and pickup between 10am and 1pm

OR

Drop off between 11am and 1pm and pickup between 4pm and 7pm

 

 Please be sure to review all doggy daycare requirements by clicking HERE 

 

ADD ONS:

+$40 for each additional dog for Full Day

+$30 for each additional dog for Half Day

+$25 per dog per 15 minutes past the last pickup time 7 PM

+$25 to $45 for bath and blow dry 

 

SCHEDULING AND CANCELING:

  • All daycare requests and cancellations can be made via your Time to Pet account

  • Dogs MUST Be picked up BY 7PM - late pickups will incur a $25 fee for up to every 15mins late

 

BATH & BLOW DRY 

Bath & Blow Dry Services are only available to regular Hyde Bark Play Park clients. This is an add on service for a professional bath using hypoallergenic shampoo and a full blow dry while your dog is attending day care

 

Bath & Blow Dry Rates:

$25 for Small dogs

$35 for Medium dogs

$45 for Large dogs

 

OVERNIGHT BOARDING IN OUR HOME

Note: Overnight Boarding in our Home is only available to regular Hyde Bark Play Park Doggy Daycare clients. Boarding is in our homes and we only board a maximum of six dogs at a time. Boarding includes all walks and feeding and it is a cage-free environment unless requested otherwise. Please review Pet Boarding Form if you would like to learn more about our boarding services and all requirements 

 

Boarding Rates:

$85 per night (24hrs)

$65 for boarding over 8 hours (no overnight)

$50 for boarding under 8 hours (no overnight)

 

ADD ONS:

+$65 for each additional dog for overnight boarding

+$50 for each additional dog for boarding over 8 hours (no overnight)

+$40 for each additional dog for boarding under 8 hours (no overnight)

+$10 for pickups and drop offs (only available within Hyde Park) - evening fees apply

+50% of service cost on Thanksgiving, Christmas Eve, and Christmas Day 

 

SCHEDULING AND CANCELING:

  • All boarding requests and cancellations can be made via your Time to Pet account

  • We suggest booking boarding as far in advance as possible since space is very limited and we do get full very quickly

  • To schedule boarding, select “overnight boarding”. We will send you via your Time to Pet account within one business day our Boarding form to fill out. Once we have received your completed form your care will be confirmed and we will send the finalized schedule to you to review. Note: we must receive your completed form and vaccinations before we can confirm your booking

  • Cancellations must be received at least one week in advance. Cancellations made with less than one week notice will be billed at 50%


 

OVERNIGHT PET SITTING IN YOUR HOME

Note: Overnight Pet Sitting in Your Home is only available to regular Hyde Bark clients. Pet Sitting includes a sleepover in your home arriving between 8-10 PM and departing between 6-9 AM, a 30 minute breakfast visit/walk between 6-9 AM, a dinner walk between 4-6 PM (time adjustable) and a 15 minute bedtime walk between 8-10 PM. Additional walks/visits may be scheduled separately. There are no evening or weekend fees on Pet Sitting walks. Please review our Pet Sitting Form if you would like to learn more about our pet sitting services

 

Pet Sitting Rates:

$125 per night 

 

 ADD ONS:

+$5 per visit for each additional dog

+$5 per visit for each additional cat 

+50% of service cost on Thanksgiving, Christmas Eve, and Christmas Day

 

SCHEDULING AND CANCELING:

  • All pet sitting requests and cancellations can be made via your Time to Pet account

  • To schedule pet sitting, simply select “overnight pet sitting”. We will send you via your Time to Pet account within one business day our Pet Sitting form to fill out. Once we have received your completed form your care will be confirmed and we will send the finalized schedule to you to review. Note: we must receive your completed form before we can confirm your booking

  • Cancellations must be received at least one week in advance. Cancellations made with less than one week notice will be billed at 50%      

 

TRAINING

Here at Hyde Bark, we are proud to offer results-focused one-on-one dog training sessions. Our trainers are ready to help pets and their owners with stopping and preventing unwanted behaviors, improving general obedience, proper exposure and socialization, and more!

Training classes are private one-on-one sessions hosted after hours at Hyde Bark Play Park located at 5508 S. Lake Park Ave. 

 

Training Rates:

Private in-person Consultation $25

$50 per half hour session

$90 per one hour session

 

SCHEDULING AND CANCELING:

  • We will first set up an in-person consultation which should take about 30 minutes. After your consultation you will come up with a weekly schedule with your trainer. One class per week is required

  • Cancellations must be received at least 24hrs in advance. Cancellations made with less than one day’s notice will be billed at 50%. Same day cancellations or no-call-no-shows will be billed at full cost.

  • You can learn more HERE 

 

BILLING

We bill weekly after completed services. We accept all major credit cards, debit cards, bank transfers and checks. We also accept Zelle to hydebarkdogwalking@gmail.com and Venmo to @hydebark - please be sure to include your pet’s name when sending payment via Zelle or Venmo

If you choose to add a credit card, debit card or bank account to your account you will be auto-charged every Friday. You will receive your invoice prior to being charged and you are able to add a tip at this time if you choose to do so. We can also set up an auto-tip if you would like. Tips will be automatically evenly dispersed to your walkers/sitters. Tips can also be sent via Venmo or Zelle

 

SPECIALS

Receive an extra 10% credit on your account good for any services when you prepay any $100 amount via Zelle! For example, if you send $100 you get $110 credit on your account, $200 gets you $220 and so on

Our Zelle address is hydebarkdogwalking@gmail.com

Please be sure to put your pet’s name in the notes and allow us up to 48hrs to apply your credit

 

KEYS

We ask for two sets of keys for your residence whenever possible. We will then lockbox your keys at your residence. You can provide us with keys at the meet and greet, or you can drop off and pick up your keys from Hyde Bark Play Park located at 5508 S. Lake Park Ave. M-F from 7 AM to 7 PM. Please be sure to label your keys either with a tag or in an envelope with your pet’s name

 

HOURS AND CONTACT INFO

Our office hours are M-F from 9 AM to 5 PM and we provide dog walking, cat sitting, pet sitting and boarding services from 6 AM to 8 PM 365 days a year

We provide doggy daycare M-F from 7 AM until 7 PM (closed on the weekends and federal holidays)

We can be reached anytime via your Time to Pet account or email contact@hydebarkchicago.com

 

Our phone number is:

773-359-8158

 

Our address is:

5508 S. Lake Park Ave. 

Chicago, IL 60637

 

Our managers are:

LeAnna Quartuccio (Owner)

Brandon Elkins (Owner)

Todd McDonald (General Manager)

Jasmine Diaz (Play Park Shift Manager)