Hyde Bark Dog Walking Services and Policies
DOG WALKING
Dog walking services include individual attention and a private outdoor walk. We are happy to give your dog a treat, water and/or food as desired. You will receive real-time notifications when your walker arrives and departs along with photos, GPS map, and a report from your walker. We are open 365 days a year.
Our dog walks are scheduled in 2 hour windows, and 3 hour windows during “peak times”. Our walk times are: 6am-8am (+$5), 6am-9am, 7am-10am, 10am-12pm, 10am-2pm, 11am-2pm, 12pm-3pm, 1pm-3pm, 2pm-4pm, 3pm-5pm, 3pm-6pm, 4pm-7pm, 5pm-7pm (+$5), 6pm-8pm (+$5), 7pm-10pm (+$5)
Please note there is a one-time account setup fee of $15. This includes the cost of the lockbox which is yours to keep while you are a client. This fee will be added to your first bill and will only be due if you decide to use our services!.
Dog Walking Rates:
15 Minute Visit: $19
20 Minute Visit: $21
30 Minute Visit: $25
45 Minute Visit: $35
60 Minute Visit: $45
ADD ONS:
+$5 for each additional dog
+$5 for walks on Saturday and Sunday
+$5 for “after hours” walks scheduled 6am-8am; 5pm -7pm; 6pm-8pm; 7pm-10pm
+$15 for Same Day Walks (walks requested after 7 PM the night before or on the same day)
+50% of service cost on Thanksgiving, Christmas Eve, and Christmas Day, New Years Eve at 5 PM or later, and New Years Day before 10am
Note: There are NO weekend fees when you schedule three or more walks on the same day!
SCHEDULING AND CANCELING:
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All walk requests and cancellations can be made via your Time to Pet account
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Walk requests for the week Monday through Friday must be received by 7 PM on Sundays; and walk requests for Saturday and Sunday must be placed by 7 PM on Wednesdays. There is a $5 surcharge per walk for walks placed after these days and times. Please note these walks are not guaranteed and are subject to walker availability!
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Same day walk requests and walks requested after 7 PM the night before cost $15 more per visit and are subject to walker availability
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There is no fee for cancellations as long as you cancel by 7 PM the night before. Cancellation received after 7 PM the night before will be billed at full price
- If we arrive to walk your dog and you no longer need the walk or we cannot access your home you will still be billed for the full cost of the walk
CAT SITTING
Cat Sitting includes pets and play, water and food refreshment as desired, and litter box cleaning. You will receive real-time notifications when your sitter arrives and departs along with photos and a report from your sitter. Our cat sitting hours are from 6 AM to 8 PM seven days a week, 365 days a year. Please note there is a one-time account setup fee of $15. This includes the cost of the lockbox which is yours to keep while you are a client.
Cat Sitting Rates:
15 Minute Visit: $17
20 Minute Visit: $19
30 Minute Visit: $22
45 Minute Visit: $32
60 Minute Visit: $42
ADD ONS:
+$3 for each additional cat
+50% of service cost on Thanksgiving, Christmas Eve, and Christmas Day, New Years Eve between 6pm-10pm, and New Years Day before 6am-10am
SCHEDULING AND CANCELING:
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All visit requests and cancellations can be made via your Time to Pet account
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Visit requests for the week Monday through Friday must be received by 7 PM on Sundays; and visit requests for Saturday and Sunday must be placed by 7 PM on Wednesdays. There is a $5 surcharge per visit for visits placed after these days and times. Please note these visits are not guaranteed and are subject to sitter availability!
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Same day visit requests and visits requested after 7 PM the night before cost $15 more per visit and are subject to sitter availability
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There is no fee for cancellations as long as you cancel by 7 PM the night before. Cancellation received after 7 PM the night before will be billed at full price
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If we arrive to take care of your cat and you no longer need the visit you will still be billed for the service
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Our cat visit times are: Anytime of Day 9AM-5PM; Early Morning 6AM-10AM; Late Morning 8AM-12PM; Midday 10AM-2PM; Early Afternoon 12PM-4PM; Late Afternoon 2PM-6PM; Early Evening 4PM-8PM; and Late Night 6PM-10PM (+$5)
DOGGY DAYCARE
Our doggy daycare, Hyde Bark Play Park, is located at 5508 S. Lake Park Ave. and our hours are Monday through Friday from 7am until 7pm. We are closed on federal holidays
Full Day has a drop off time of between 7am and 9am and a pickup time of between 4pm and 7pm
AM Half Day has a drop off time of between 7am and 9am and a pickup time of between 10am and 1am
PM Half Day has a drop off time of between 11am and 1pm and a pickup time of between 4pm and 7pm
Doggy Daycare Rates:
$50 for FULL DAY
Drop off between 7am and 9am and pickup between 4pm and 7pm
$40 HALF DAY
Drop off between 7am and 9am and pickup between 10am and 1pm
OR
Drop off between 11am and 1pm and pickup between 4pm and 7pm
Please be sure to review all doggy daycare requirements by clicking HERE
ADD ONS:
+$40 for each additional dog for Full Day
+$30 for each additional dog for Half Day
+$25 per dog per 15 minutes past the last pickup time 7pm
+$35 to $85 for bath and blow dry
+$20-25 for a walk home (max distance 1 mile) between 12-3pm (for AM 1/2 day) or 4-7pm (for full day or PM 1/2 day)
SCHEDULING AND CANCELING:
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All daycare requests and cancellations can be made via your Time to Pet account
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There is a $10 surcharge for daycare requests received after 7pm the night before
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"No-call-no-shows" will be billed at full cost
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Cancelations must be received by 7pm the night before. You will be charged full cost for cancellations received after 7pm the night before
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Dogs MUST Be picked up BY 7pm - late pickups will incur a $25 fee for up to every 15mins late
BATH & BLOW DRY
Bath & Blow Dry Services are only available to regular Hyde Bark Play Park clients while at daycare. This is an add on service for a professional bath using hypoallergenic shampoo and a full blow dry while your dog is attending day care
Bath & Blow Dry Rates:
$35 to $85 depending on size and coat
OVERNIGHT BOARDING IN OUR HOME
Note: Overnight Boarding in our Home is only available to regular Hyde Bark clients that schedule at least one walk or daycare day per week for 30 days. Boarding is in our homes and we only board a maximum of six dogs at a time. Boarding includes all walks and feeding and it is a cage-free environment unless requested otherwise. Please review Pet Boarding Form if you would like to learn more about our boarding services and all requirements
Boarding Rates:
$85 per night (24hrs)
$65 for boarding over 8 hours (no overnight)
$50 for boarding under 8 hours (no overnight)
ADD ONS:
+$65 for each additional dog for overnight boarding
+$50 for each additional dog for boarding over 8 hours (no overnight)
+$40 for each additional dog for boarding under 8 hours (no overnight)
+$10 for pickups and drop offs (only available within Hyde Park) - evening fees apply
+50% of service cost on Thanksgiving, Christmas Eve, and Christmas Day, New Years Eve & New Years Day
+50% for less than 48hrs notice (first night only)
SCHEDULING AND CANCELING:
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All boarding requests and cancellations can be made via your Time to Pet account
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We suggest booking boarding as far in advance as possible since space is very limited and we do get full very quickly
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To schedule boarding, select “overnight boarding”. We will send you via your Time to Pet account within one business day our Boarding form to fill out. Once we have received your completed form your care will be confirmed and we will send the finalized schedule to you to review. Note: we must receive your completed form and vaccinations before we can confirm your booking
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Cancellations must be received at least one week in advance. Cancellations made with less than one week notice will be billed at 50%
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Requests placed with less than 48hrs notice are 50% more for the first night
OVERNIGHT PET SITTING IN YOUR HOME
Note: Overnight Pet Sitting in Your Home is only available to regular Hyde Bark clients that schedule at least one walk or daycare day per week for 30 days. Pet Sitting includes a 30 minute breakfast visit/walk between 6am-9am a dinner walk/visit between 3pm-7pm (time adjustable), a short bedtime walk between 7pm-10pm, and staying in your home overnight, arriving between 7pm-10pm and departing between 6am-9am. There are no evening or weekend fees on Pet Sitting walks. Please review our Pet Sitting Form if you would like to learn more about our pet sitting services
Overnight Pet Sitting Rate:
$150 per night
ADD ONS:
+$50 per night for each additional dog
+ $5 per visit/walk for each additional dog
+$5 per visit for each additional cat
+50% of service cost on Thanksgiving, Christmas Eve, and Christmas Day, New Years Eve & New Years Day
SCHEDULING AND CANCELING:
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All pet sitting requests and cancellations can be made via your Time to Pet account
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To schedule pet sitting, simply select “overnight pet sitting”. We will send you via your Time to Pet account within one business day our Pet Sitting form to fill out. Once we have received your completed form your care will be confirmed and we will send the finalized schedule to you to review. Note: we must receive your completed form before we can confirm your booking
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Cancellations must be received at least one week in advance. Cancellations made with less than one week notice will be billed at 50%
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Requests placed with less than 48hrs notice are 50% more for the first night
HOURLY PET SITTING IN YOUR HOME
Hourly pet sitting is when we come to your home and watch your dog. No walks are included in this service. It is available by special request only and is subject to walker availability
Hourly Pet Sitting Rate:
$40 per hour
SCHEDULING AND CANCELING:
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Please message us via your Time to Pet client account to schedule and check availability
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Cancellations must be received at least one week in advance. Cancellations made with less than one week notice will be billed at 50%
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Does not include a walk
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There are no additional evening or weekend fees
BILLING
We bill weekly on Mondays after completed services and you choose to add a credit card, debit card or bank account to your account you will be auto-charged every Monday. We accept all major credit cards, debit cards, bank transfers and checks. We also accept Zelle to hydebarkdogwalking@gmail.com and Venmo to @hydebark - please be sure to include your pet’s name when sending payment via Zelle or Venmo!
Tips
You will receive your invoice via email each Sunday, and you are able to add a tip at this time if you choose to do so. We can also set up an auto-tip if you would like. 100% of tips are automatically evenly dispersed to your walkers/sitters based on the amount of visits they did with you pet. Tips can also be sent via Venmo or Zelle!
SPECIALS
Receive an extra 10% credit on your account good for any services when you prepay any $100 increment via Zelle! For example, if you send $100 you get $110 credit on your account, $200 gets you $220 and so on
Our Zelle address is hydebarkdogwalking@gmail.com
Please be sure to put your pet’s name in the notes and allow us up to 48hrs to apply your credit
KEYS
We ask for two sets of keys for your residence whenever possible. We will then lockbox your keys at your residence. You can provide us with keys at the meet and greet, or you can drop off and pick up your keys from Hyde Bark Play Park located at 5508 S. Lake Park Ave. M-F from 7 AM to 7 PM.
Please be sure to label your keys either with a tag or in an envelope with your pet’s name, and remove any unnecessary keys or keychains
HOURS AND CONTACT INFO
Our office hours are M-F from 9 AM to 5 PM and we provide dog walking, cat sitting, pet sitting and boarding services from 6 AM to 7 PM 365 days a year
We provide doggy daycare M-F from 7 AM until 7 PM (closed on the weekends and major holidays)
We can be reached anytime via your Time to Pet account or email contact@hydebarkchicago.com
Our phone number is:
773-359-8158
Our address is:
Our managers are:
LeAnna Quartuccio (Owner)
Brandon Elkins (Owner)
Todd McDonald (General Manager)