PRIVATE TRAINING LESSONS

 

  • LOCATION & TIMES

  • All sessions are held at Hyde Bark Play Park located at 5508 S. Lake Park Ave. Chicago, IL 60653. 

  • Session days and times currently available are Saturdays and Sundays between 9am and 2pm; and Mondays, Wednesdays and Thursdays from 7pm until 9p

  • SCHEDULING / PAYMENT

  • You will come up with a schedule with your trainer during your consultation and your schedule will be input and sent to you to review. Once your schedule has been sent to you our cancelation and refund policy will go into effect 

  • A valid credit card must be kept on file in your Time to Pet account and training sessions will be charged weekly after sessions

  • All completed sessions are non-refundable

  • You MUST schedule and attend at least one session per week. Two missed or canceled sessions will result in termination from the program and no future session will be scheduled. We highly recommend at least one 60min session or two 30mins sessions per week

  • CANCELLATIONS / RESCHEDULING

  • We require a minimum of 24hrs notice if you wish to reschedule your lesson. Lessons canceled or rescheduled with less than 24hrs notice will be billed at 50%. Same day cancellations or no-call-no-shows will be billed at full cost

  • You MUST schedule and attend at least one session per week. Two missed or canceled sessions will result in termination from the program and no future session will be scheduled. We highly recommend at least one 60min session or two 30mins sessions per week

  • If you arrive late for your appointment, the time will be deducted from the session without full or partial refund or credit so that we can be on time for the next client

  • REFUND POLICY

  • All completed sessions are non-refundable and non-transferable

  • Any and all fees associated with cancelations or missing a scheduled session are non-refundable and non-transferable.

  • Hyde Bark reserves the right to change the pricing structure with 30 days notice

  • VIDEO AND PHOTO RELEASE

  • Video or photos of class may be published on the Hyde Bark website and/or social media

  • TERMINATION

  • Hyde Bark reserves the right to terminate the training contract at any time before or during its term if Trainer determines that a danger exists to the health and safety of the public, Trainer, owner or dog. Should the Trainer or Owner terminate the training contract at any time, all fees are non-refundable and non-transferable

  • The use of or being under the influence of illegal drugs and/or alcohol before or during any session will result in a canceled session with no refunds, and no future sessions will be scheduled 

  • You MUST schedule and attend at least one session per week. Two missed or canceled sessions will result in termination from the program and no future session will be scheduled. We highly recommend at least one 60min session or two 30mins sessions per week

RELEASE OF LIABILITY & OTHER REQUIREMENTS

  • All training clients must sign our Release of Liability form HERE.

  • All dogs attending training must provide proof of vaccinations before consultation can be scheduled

  • Owners must be willing to be dedicated and consistent with their dogs' training in order to see and maintain results. If you do not feel you have the time or means to continue training and using the techniques that you will learn from your Trainer at home as well you will not see the results that you desire. Training takes time, patience and consistency and is an ongoing process. All dogs are different and some may take more work than others. Remember, we train for the dog that we have, not the dog that we want